Riak Enterprise is Riak with multi-datacenter replication, monitoring, and 24×7 support. Customers use multi-datacenter replication to serve global traffic, maintain active backups, run secondary analytics clusters, or meet disaster recovery and regulatory requirements. Multi-datacenter replication can be used in two or more sites.

Docs Technical Overview Intro Webcast: 5/24

ARCHITECTURE AND FEATURES

Multi-Datacenter Replication

Riak Enterprise features two options for multi-datacenter replication: full sync and real-time sync. With full sync, replication of data occurs at scheduled intervals (default interval is six hours) between two clusters. When full sync is initiated, clusters generate and compare hashes for all of their objects. During the comparison process, the “primary” cluster detects missing or out-of-date objects in the “secondary” cluster(s). It then streams any new objects or updates so the clusters have the same data.

With real-time sync, replication to the secondary data center(s) is triggered by updates to the primary data center. After writing an object to the primary cluster, writes are sent to the secondary cluster(s) via post-commit hook. All multi-datacenter replication occurs over TCP connection and SSL is supported. By default, the connection is unidirectional, however, bidirectional replication can be achieved by establishing two unidirectional connections between clusters.

Extended Monitoring

Riak Enterprise supports both SNMP, shipping with an SNMP server built in, and JMX monitoring.

SUPPORT AND SERVICES

Riak Enterprise comes with 24×7 support. We use ZenDesk as our customer support platform so members of your team can easily file tickets at various priority levels with SLAs on response time. Riak Enterprise also provides private team chat and phone access for resolving urgent issues.

Additionally, Basho offers Professional Services for planning, installation, and deployment. Training for your developer and operations teams, data migration services, and testing are also offered by the Professional Services Team.

PRICING

Basho has built a reputation for providing product support of the highest caliber. Our staff has experience working with the largest and most intensive Riak Enterprise installations in the world. We will work with you to help make your deployment a success. Basho customers receive:

* 24×7 coverage with 1 hour guaranteed response for Severity 1 issues
* Unlimited number of issues support available via secure web portal, email, and phone
* Dedicated Technical Account Manager plus insight and feedback into Basho product roadmap

Special discounted pricing available for non-production nodes (i.e., development and testing nodes); dedicated Search and MapReduce clusters using Riak Enterprise intra-data center; and qualifying startups, non-profits and associations, and education institutions.