Tranquility is having the support you need when you need it

As a Basho customer, when you need support, you’ll be working with engineers like yourself who speak the same language and share the same goal – making your installation a success. These experts have extensive experience running, tuning and analyzing Riak installations, and are always there to help you whether something unexpected happens or you need help optimizing system performance for a new application.

Expert support from our Client Services Engineers is available for all Enterprise licensees.



Basho’s Professional Services Team can help you design, customize and implement a solution that satisfies your system requirements and business goals with a wide range of services that can be purchased separately or bundled together to ensure your success at every phase of production.




  • Implementation
    • Riak KV
    • Riak TS
    • Riak S2
  • On-Site Training
    • Riak KV Developer Training
    • Riak TS Developer Training
    • Riak KV Operations Training
  • Assessment/ Analysis
    • Health Check
    • Performance Assessment
    • Use Case and Data Access Analysis
  • Custom Services (Examples)
    • Data Modeling
    • Data Migration

Bundle together to maximize impact


services mapped to your deployment schedule


Professional Services Details

   Download our Professional Services Overview Brochure for more details.

Contact your Account Representative or email us directly to find out how you can purchase Basho Professional Services today to ensure your peace of mind.